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New Member

Directory not showing in attendant console

I have added two new extension on CUCM, Directory not showing in attendant console even after resynch on CUCM and attendant cosnole

Any idea?

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3 REPLIES
VIP Purple

Hi Dhiraj, what is the

Hi Dhiraj,

 

what is the Attendant version and edition[Business/Advanced] u are using ?

 

have u used any specail characters while creating new users?

regds,

aman

New Member

Its BusinessNo Special

Its Business

No Special charector, we have extension mobility profile with numeric id

 

 

 

VIP Purple

Under Engineering ----Service

Under Engineering ----Service Management,can u check LDAP service is running.

Also, under system configuration ---directory synchronisation ----Enable contact synchronisation is enabled.

Also, u are creating this user in AD and then, fetching to CUCM and Attendant Console is finally these users as CCM Source.

regds,

aman

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