Directory not showing in attendant console

[Ronit Malhotra]

I have added two new extension on CUCM, Directory not showing in attendant console even after resynch on CUCM and attendant cosnole

Any idea?

[Aman Soi]

Hi Dhiraj,

what is the Attendant version and edition[Business/Advanced] u are using ?

have u used any specail characters while creating new users?

regds,

aman

[Ronit Malhotra]

Its Business

No Special charector, we have extension mobility profile with numeric id

[Aman Soi]

Under Engineering ----Service Management,can u check LDAP service is running.

Also, under system configuration ---directory synchronisation ----Enable contact synchronisation is enabled.

Also, u are creating this user in AD and then, fetching to CUCM and Attendant Console is finally these users as CCM Source.

regds,

aman