Has anyone modified the callmanager Global Directory in such a manner as to allow more fields to be searched upon in the Directory search on the phones? Management would like to have more fields to search on but I believe in order to have this ability the Global Directory would have to be modified in order to enter the requested information.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...