Greetings, we have a 2811 ISR running CME v7.1. We only use SIP for inbound and outbound calls but all phones are registered with the CME system using SCCP.
Im trying to get directory information displayed on the handsets for incomming calls by using the local directory in combination with the following commands under telephony services. This configuration works without issue when using ISDN breakouts.
service dnis overlay
service dnis dir-lookup
Ive done a dial peer debug for an incomming call as per the attatched file and can identify the calling number being my mobile, the called number is a secondary number on one of my DN's this has been added into the directory using the following:
directory entry 1 07788222111 name John Doe
Could anyone suggest why the directory service doesnt display the name on the handset for incomming calls?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...