We have iptel environment with 1 publisher ccm version 4.1(3) and 2 subscriber. We have unity 4.0(4) for the environment as well. Each time all the incoming calls to the pilot number of 30003000 will be prompt "please press 1 if you want to transfer to the extension number you want" else hold for operator assistance. So if you press "1" , you will be able to key in the extension number and forward to the desired extension number. Please advise how to disable the prompt for pressing "1" to direct to forward to the desired extension number. The results we want is just without require the key press of "1" and all incoming calls will automatically played the greeting of "thank you for calling ABC co, Please key in the extension number you require else hold for operator assistance" ...., then after few seconds, it will go to the operator.
Please advise for any steps for the task. Your effort shall be highly appreciate.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: email@example.com Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...