I didn't know this was possible, but one of my users at extension 1501 was able to forward her calls to extension 1502. 1502 also had her phone forwarded to 1501. CCM allows you to do this, why? Is there a way to disable this from happening.
Hello All ,
Finding the reason codes and their explanations for CTI is a bit difficult than for CCM .
First , let see how to decode the Reason codes you see from Event logs/SDI/SDL traces for CTI events .
When you are troublesho...