Disabling Tone on Hold on CUCME

[constantinos]

Hello.

I want total silence when putting a person on hold so i disable music on hold on my CUCME 7.0(1) but now i get the Tone on Hold. Every few seconds i hear a beep tone. Is there a way to disable the tone on hold on my system.

Thanks

[Nicholas Matthews]

The easiest way would be to create a silent MoH file, and use that as MoH.

-nick

[constantinos]

I've already done this. The problem is that i have two CUCME's that call each other using G729 and i do not have any resources available to do transcoding so users hear the tone on hold instead of the silent moh.Also because its a WAN connection i cannot switch over to ulaw.

Thanks

CE