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New Member

Disaster Recovery CCM 6.0: Could not backup the subscriber

Hi,

I have CCM 6.0 with a pub and a sub. I started the backup and on the screen I can see that it backed up all the information from the publisher, however when it started to back up subscriber, it couldn't. It stopped (actually freeze) at 52%. Has anyone seen that issue. My backup SFTP server can ping both pub and sub, and pub-sub can ping each other. Theya re all in the same vlan same switch.

Regards,

Yigit

2 REPLIES
Cisco Employee

Re: Disaster Recovery CCM 6.0: Could not backup the subscriber

what error do you get on the logs?

also i wouldn't worry too much about this since the DB that really matters is the one from the PUB which gets replicated to all the other servers when you install them

HTH

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Disaster Recovery CCM 6.0: Could not backup the subscriber

It was just freezing on the halfway. It was a firewall issue, customer has firewalls everywhere.

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