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New Member

disconnect call if MoH activated for certain amount of time.

Hello,

Is there a way to disconnect call on CUCME 8.6 if call was on hold for certain amount of time.  We had situation where someone place call on hold and call wasn't ended on either side, and music on hold was going on all night.

Thank You in advance

2 REPLIES
Cisco Employee

disconnect call if MoH activated for certain amount of time.

Chage this CUCM service parameter: Maximum Hold Duration Timer

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

disconnect call if MoH activated for certain amount of time.

This is for CUCME....is there a similar parameter in CUCME.

Thank you for reply.

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