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Disconnected call issue

 

Hi everyone;

I dial from my mobile phone  to my customer number and press the extension number for phone inside the company ,

The IP Phone rings  Now I hang off the mobile phone but the IP Phone still ringing. what the problem and

 

Thank you very much.

 

1 REPLY

Hi, When you hang the mobile

Hi,

 

When you hang the mobile off, the disconnect message should be received from the provider to the customer gateway & the same disconnect message should be sent to the customer CUCM/PBX.

Please collect the debugs from gateway and check.

//Suresh Please rate all the useful posts.
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