DISCUSSION (No Title)

[Nancy Jazrawi]

Hi, If you are forwarding your calls thru offnet to a Cell Phone, can you receive the VM message on your Cell Phone and also receive an email with the VM message? The email could be the work email and/or a person email such as a  gmail or yahoo email.

Can this be done?

Thanks,

Nancy

[vhilario]

Hi,

As far as I know there should be one or another.  When a call is picked up (VM) from the PSTN there´s no way to let the unity know to take the VM as well.

But if you miss a call from your Cisco IP Phone you can have 2 options:

1- You can get a notification letting you now that you missed a call , if the person who calls does not leave a VM(This is with a third party vendor)

http://www.telisca.com/docs/MCEA_EN.pdf

2- Integrating unity connection with exchange, The call comes in, nobody picks up, the call get forwarded to voicemail, the person leaves a VM, and when the person finish the call, the voicemail will be rerouted to your Ip phone, as well as your e-mail with the VM attached to it.

Please rate it if  this helps.

[vhilario]

3- As per gmail and yahoo, you will need to configure SMTP vmail to Gmail

www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag200.html#wp1049727

[Nancy Jazrawi]

Thank you so much.

These options are only for VM that is not sent offnet to a personal cell phone or landline, correct.

Appreciate all yout help on this.

Nancy

[vhilario]

That´s correct Nancy!

Those options are only for VM that is not sent offnet

[Nancy Jazrawi]

Thanks so much for all your help.

Nancy

[vhilario · Accepted solution]

It was a pleasure, please rate if it was help the information