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DISCUSSION (No Title)

Hi, If you are forwarding your calls thru offnet to a Cell Phone, can you receive the VM message on your Cell Phone and also receive an email with the VM message? The email could be the work email and/or a person email such as a  gmail or yahoo email.

 

Can this be done?

 

Thanks,

Nancy

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Community Member

It was a pleasure, please

It was a pleasure, please rate if it was help the information

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Community Member

Hi,As far as I know there

Hi,

As far as I know there should be one or another.  When a call is picked up (VM) from the PSTN there´s no way to let the unity know to take the VM as well.

 

But if you miss a call from your Cisco IP Phone you can have 2 options:

1- You can get a notification letting you now that you missed a call , if the person who calls does not leave a VM(This is with a third party vendor)

http://www.telisca.com/docs/MCEA_EN.pdf

2- Integrating unity connection with exchange, The call comes in, nobody picks up, the call get forwarded to voicemail, the person leaves a VM, and when the person finish the call, the voicemail will be rerouted to your Ip phone, as well as your e-mail with the VM attached to it.

 

Please rate it if  this helps.

Community Member

3- As per gmail and yahoo,

3- As per gmail and yahoo, you will need to configure SMTP vmail to Gmail

 

www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag200.html#wp1049727

Community Member

Thank you so much. These

Thank you so much.

 

These options are only for VM that is not sent offnet to a personal cell phone or landline, correct.

 

Appreciate all yout help on this.

 

Nancy

Community Member

That´s correct Nancy!Those

That´s correct Nancy!

Those options are only for VM that is not sent offnet

Community Member

Thanks so much for all your

Thanks so much for all your help.

 

Nancy

Community Member

It was a pleasure, please

It was a pleasure, please rate if it was help the information

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