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New Member

display a different caller-id then the original caller's?

 

Hello,

We have a user at call manager; what we want is when he initiates a call to outside we want his number to be translated into another number. This change won't affect other users. How can we do this change, do you have any suggestions?

Thanks,
Aysegul

1 REPLY
New Member

In CUCM go to Device -->

  1. In CUCM go to Device --> Phone
  2. search for the phone you'd like to make Caller ID changes on
  3. Under 'Associated Devices' on the left side of the phone configuration screen, click the directory number.
  4. Change the 'External Phone Number Mask' to the number you'd like to send out on Caller ID.
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