Ok I have a CTI route Point that forwards all called to a call hander, the call handler makes an announcement. the call handler then forwards the call to a Hunt Pilot. If no one picks up the call from the extension is the Hunt Groups the poliot sends the call to a voice mail.
What i am looking for:
When the call is ringing at the hunt groups i want to dispaly a static text like "Call center support" so the person answering knows the number that was called. They do not care about the caller id, just that if the call came in on this DID then display a text so they can easily id the call.
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