Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

display a username from a directory book instead of a caller ID for incoming call - cucm 7

Is there any way so that when there is an incoming call, it will display a username from a directory book instead of a caller ID?

i am using CUCM 7

Thanks

Rachel

3 REPLIES
New Member

display a username from a directory book instead of a caller ID

Are you referring incoming calls from inter cluster or from PSTN?

Regards

Sandesh Rao

Re: display a username from a directory book instead of a caller

Hi Rachel.
If you mean incoming call from PSTN , this is not mentioned on CUCM features.
You can run external script on Voice Gateway developed by Paolo Bevilacqua.
Search number2name here on this forum.

HTH
Regards

Carlo

Sent from Cisco Technical Support iPhone App

Please rate all helpful posts "The more you help the more you learn"
New Member

display a username from a directory book instead of a caller ID

Hi Rachel,

what about using 3rd party app?

I can recommend to follow this link: http://www.2ring.com/NewJuice to get more information.

Also, the FREE or TRIAL license is obviously available.

Regards,

Martin

160
Views
0
Helpful
3
Replies