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Community Member

Display of Corporate Directory on IP Phones

Hi,

On the IP phones when we search for a particular user (in Corporate Directory), the search result displays in this order "Lastname, Firstname". How to change it to display in the order of "Firstname, Lastname " ??

Can someone give me some inputs on this

Regards

7 REPLIES
Community Member

Re: Display of Corporate Directory on IP Phones

hi, i think this should work

telephony-service

directory first-name-first

Community Member

Re: Display of Corporate Directory on IP Phones

Hi,

I'm using CCM 4.2(1). Where should I specify this?? Could you pls explain me more on this..

Regards

Hall of Fame Super Red

Re: Display of Corporate Directory on IP Phones

Hi RV,

The config that Okanlawon mentions only works for CME :( There is no built-in CCM config that can be set to change the search results. You can however get into some XML tweaking in the xmldirectorylist.asp that might allow you to change this (these changes would be lost during any CCM upgrade and may not be Tac supported). I am not a developer so I have no insight on what exactly is required. Maybe this could get you started;

Cisco IP Phone Services Software Development Kit

http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a00800925a8.html

Also, here is a good thread that touches on this subject;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Phone%20Services%20for%20End%20Users&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dd9577b/0#selected_message

Hope this helps!

Rob

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Community Member

Re: Display of Corporate Directory on IP Phones

Any idea how can I achieve this in CUCM 6.0??

In CCM 4.x I could do this as the files were easily accessible, but how can we get this done with CUCM 6.x...

Re: Display of Corporate Directory on IP Phones

This is not supported by the cisco TAC,

however you can to the following:

- Go to your CCM server and look for the xmldirectoryinput.asp that is under

C:\CiscoWebs\IPPhoneServices\CCMCIP

- Open this file and look for the following output:

-

Directory Search

Enter search criteria

http://localhost:80/CCMCIP/xmldirectorylist.asp

-

First Name

f

A

To put LastName:

Change this line : First Name to

Last Name

-

Last Name

l

A

To put FirstName:

Change this line: Last Name to

First Name

Community Member

Re: Display of Corporate Directory on IP Phones

Hi Rob & jbarcena,

Both of your inputs were very helpful and I could acheive my desired results. Thanks a lot for your excellent support.

Community Member

Display of Corporate Directory on IP Phones

Hi,

Is there a way wherein we can achieve this on version 8.6 of cucm.

Thanks

Prakash

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