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Community Member

Display ON when incoming pickup notification

Hello,

I am running a cluster of CUCM 7.1.5 with IPPhones 7945/7965 (back light), firmware 9.0.3 SCCP.

We set the display to be shut after 20 minutes, everyday (energy saving), all the time. When a new call comes, the display is reactivated. But when a pickup notification (visual+audible) comes, the display is kept shut.

Do you know if there is an option to wake up the screen for pickup notifications?

Thank you for your help.

Best regards,

Yorick

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