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Community Member

display phone status...

Is there a way I can visit a page on CME to view who is on a call? What is another easy way to do this? TIA.

8 REPLIES
Bronze

Re: display phone status...

you can check this out

http://www.cisco.com/en/US/products/ps7067/index.html

or use BLF for simplicity.

Community Member

Re: display phone status...

What is BLF?

Cisco Employee

Re: display phone status...

Busy Lamp Field

you can see the status of other DNs using it, you bind it to a phone button

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Bronze

Re: display phone status...

sorry wasnt too clear. take a read im sure this is what you might be looking for

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmepres.html

we dont know your CME version so make sure you meet the requirements stated at the begining of the document

Community Member

Re: display phone status...

I need another application to be able to poll if someone is off-hook or not. What would be ideal is if that application could view it on the GUI front-end... http://IP/ccme.html

Have you seen something like that?

Bronze

Re: display phone status...

check out the call connector i posted. im not too sure (smoeone might be able to answer correctly) but if you are looking for your operator to view it like this i think arcexpress does this.

instead of shooting out different programs

do you need this for all phone users or just specific?

Community Member

Re: display phone status...

I think that would be a bit of an overkill. I'd just like a simple table of DNs with their on/off-hook status.

It needs to be for all users.

I'm looking at the /gui files and it looks like it might be possible to modify something to create a table from "show ephone | include Active Call". I could issue that command then play with the output to display it on the web page. Is it common to modify the files in the /gui directory?

Bronze

Re: display phone status...

youre probably going out of my realm of experience with the modification but if you do get through with something like that id appreciate a response.

good luck

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