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New Member

Display pre-defined caller info

Hi,

I am trying to set up several hunt groups for inbound 800 numbers. I want each hunt group to display on the IP phones screen a specific name and phone number for the person receiving the call knows which number was called.

For example, a caller dials 1-800-555-1234. It hit the hunt group and the 5 phones in the group ring. The phone then displays on the screen the following:

Test 800 Number

18005551234

How do I set this up?

Thanks,

Scott

2 REPLIES
Bronze

Re: Display pre-defined caller info

You can try with transfomration mask

New Member

Re: Display pre-defined caller info

I would try creating a CTI RP to match the 800# and set the CFA to the Hunt Pilot number. I beleive CM sends the name of station that is forwarding a call from...

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