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New Member

Divert Unassigned Numbers to Operators

Hi,

Is there any way to divert any incoming calls that don't have an extension to say the Switchboard rather than just external clients getting engaged tone?

2 REPLIES
Green

Re: Divert Unassigned Numbers to Operators

Hi Christian...

Normally internally you achieve this with a Translation Pattern XXXX with called party transform mask for the Operator number...

I remember once I tested it externally, just make sure that CSS of GW can reach the TP partition and TP CSS can reach Operator number.

HTH

New Member

Re: Divert Unassigned Numbers to Operators

Hi H,

Problem is I'm already translating the delivered telco digits, 67XXXX, to the internal phone range of 81XXXX; so I can't have another translation applied to the range...?

Thanks,

Christian

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