Just to add a note to the great tips from Aaron. (+5 points for this Aaron, nice to see you back :)
Obtaining Software Feature Licenses
You must obtain a software feature license after the upgrade from Cisco Unified CallManager 4.x releases. A software feature license activates features on your system for the specified license version.
Use this procedure to obtain a software feature license:
Step 2 Enter the Product Authorization Key (PAK) that you received with your Cisco Unified Communications Manager upgrade.
Step 3 Click Submit.
Step 4 Follow the system prompts. You must enter the MAC address of the Ethernet 0 NIC of the first node of the Cisco Unified Communications Manager cluster. You must also enter a valid e-mail address. The system sends the license file to you via e-mail using the e-mail address that you provided.
Step 5 You must upload the software license file to the server with the matching MAC address that you provided in Step 4. See the "Uploading a License File" section.
Step 6 After uploading the license file, you must obtain and upload license files for existing nodes and devices
When you migrate from Cisco CallManager version 4.0(x) to 7.0(x), the licenses that are required for existing phones and existing Cisco CallManager nodes is calculated and an intermediate file (XML file) that contains these license counts will be generated during the Cisco CallManager migration process. These licenses are given free of cost because you are already using these phones for Cisco CallManager version 4.x. If you are provisioning new phones and nodes after migrating to Cisco CallManager 7.0(x), you need to paste the intermediate license file in the License Registration window on CCO.
Use the following procedure to register existing licenses and request for new licenses.
Step 1 In Cisco CallManager Administration, choose System > Licensing > License File Upload.
The License File Upload window displays.
Step 2 Click View File. A pop-up window displays that has the license information for existing phones and nodes. Copy this information. To copy the contents on this windrow, you can use Ctrl-A (Select All) and Ctrl-C (Copy).
Step 3 On the License Registration window of CCO website, in the text box provided, paste the file contents using Ctrl-V.
Step 4 You must enter the MAC address of the Cisco CallManager server that you are requesting the licenses for, and a valid E-mail Id.
Step 5 To obtain the actual license file, click Submit. A license file is generated.
Step 6 You must upload the license file to the server with the matching MAC address that you provided in Step 4. See the "Uploading a License file" section in the Cisco CallManager Administration Guide. This node takes on the functionality of the license manager.
If you do not have a Product Authorization Key (PAK), please click here for available licenses. (use the please click here link)
Available licenses include Evaluation/Demo Licenses, Cisco ASA 3DES/AES, PIX Firewall 3DES/AES and DES Encryption, Cisco Services for IPS, and Cisco Unified Communications Manager Version Upgrade licenses.
Step 1 After you complete the Cisco Unified Communications Manager upgrade process, navigate to Cisco Unified CallManager Administration and choose System > Licensing > License File Upload.
The License File Upload window displays.
Step 2 Choose the license XML file from the Existing Files drop-down list, and click View File. The window refreshes and displays the information for the selected license. Copy all of the information in this file except the HTML tags. To copy the contents on this window, choose the appropriate text and choose Ctrl-C (Copy).
"when you capture the xml file for the DLUS etc after the upgrade so that you can post it on Cisco's web site, it might be wrapped in HTML. ie the first line and the last line are html, and the license utility will reject it. Remove the first and last line to resolve this."
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...