Do we have a feature similar to Nortel's Personal Directory name masking
I have a customer that just migrated from Nortel and was wondering if we had a feature similar to Nortel's. The feature would switch the inbound number to a name based on the name stored in the personal directory.
Once they login here they can add speed dials and entries to their own personal directory, then when an incoming call arrives from one of these entries the name entered in the entry is shown on the IP Phone.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...