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Does 3911 IP Phone support Pickup & Group Pickup feature.

deepinder.s
Level 1
Level 1

Hi I have 2 questions.

1)Does 3911 IP Phone support Pickup & Group Pickup feature.

2)Do IP Phones UC521 & 524 work with CUCME. According to the documentation these models work only with UC500, but I read some where UC521 & 524 can work with CUCME on Integrated Services Router

Thanks & Regards

Deepinder Singh Babbar

1 Accepted Solution

Accepted Solutions

testeven
Cisco Employee
Cisco Employee

Hi!

Here's a document about the features supported on a 3911 and I don't see call pickup, so I guess it's not supported.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/3911/6_0/english/administration/guide/3911usrS.html#wp1058549

Regarding your other question, IP Phones 500 Series are built for use with Cisco's Unified Communication 500 Series platforms, CME not supported, check the following link:

http://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6788/vcallcon/ps7293/qanda_c67-466070_ps9730_Products_Q_and_A_Item.html

Under table 1 column Cisco Unified IP Phone 500 Series, row Platforms supported it says:

"Cisco Unified Communications 500 Series (UC500) only"

HTH, if it does, please rate.

Tere.

Regards, Tere. If you find this post helpful, please rate! :)

View solution in original post

1 Reply 1

testeven
Cisco Employee
Cisco Employee

Hi!

Here's a document about the features supported on a 3911 and I don't see call pickup, so I guess it's not supported.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/3911/6_0/english/administration/guide/3911usrS.html#wp1058549

Regarding your other question, IP Phones 500 Series are built for use with Cisco's Unified Communication 500 Series platforms, CME not supported, check the following link:

http://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6788/vcallcon/ps7293/qanda_c67-466070_ps9730_Products_Q_and_A_Item.html

Under table 1 column Cisco Unified IP Phone 500 Series, row Platforms supported it says:

"Cisco Unified Communications 500 Series (UC500) only"

HTH, if it does, please rate.

Tere.

Regards, Tere. If you find this post helpful, please rate! :)