I've not configured 9971 or any SIP Phone with CME as of yet but as per the documentation provided earlier, you should be able to see the Hold key. But whenever the SIP phone presses hold key, no MOH will be played to listener, as MoH to SIP phones is not yet supported on CME.
Music on hold (MOH) is not supported for call hold invoked from a SIP phone. A caller hears only silence when placed on hold by a SIP phone.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...