I have been alerted to an issue today where 3 x 7941 phones have started "quacking". This sounded too funny to be true so i went an checked for myself & low an behold when these phones received an incoming call rather than the usual ring....the phones made a sort of quacking sound.
All 3 users swore that their phones were ringing normally yesterday - the phones are all locked down to default Chirp 1 (this is selected on all phones) and when pressing the volume up/down key you can hear the correct Chirp 1 ring tone but when they recieve an incoming call it "quacks".
I suspect it must be a speaker problem of some description but as the loud speaker works fine for voice calls & i can hear the correct ring when pressing the volum up/down key - the speaker seems to be OK.
Is there a separate speaker for the incoming call alert?
Yes...we've had all the wise cracks going around already :-)
I've brought one of the phones upto my desk to play with and its still quacking so the hard reset didn't work & when i go into settings there are only 2 options - Chirp 1 & Chirp 2. When i select them & play them from the menu i hear the 2 tones correctly but it still quacks away on an incoming call no matter which of the 2 tones is selected.
The only thing i can think of is that the phones have been swapped around overnight (users use extension mobility so might not notice different phone).......but i still don't understand how the speaker seems to work fine for everything but an incoming call - i can only explain it as a "quack" but it does sort of have a slightly blown speaker sound to it.
Ok so i suppose it is only fair to post it so everyone can hear.....It has to be some sort of speaker problem which is degrading, as today it is only quacking once per ring where yesterday it was giving a double quack :-)
Attached is the infamous Quack recorded from my mobile
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