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New Member

Dotted Circle in 7942 Phone

Hi ,

we faced the dotted circle problem in the 7942 phones.

I tried some of the troubleshooting methods , but no luck

1) Restart the tftp server

2) tried with the tftpd server ( with option 150 & DHCP )

       tested more then 15 times, Phone detect tftp , when it trying to download the termdefault.loads , it went to dotted circle mode.

we tried with the firmware versions 8.5(4) ,8.5(3) ,8.4(3)

Any other way to resolve this ?

Thanks

3 REPLIES
Hall of Fame Super Gold

Re: Dotted Circle in 7942 Phone

New Member

Re: Dotted Circle in 7942 Phone

Hi ,

It won't help us.

what is the exact reason of phone getting in to dotted circle mode?

Thanks

Hall of Fame Super Gold

Re: Dotted Circle in 7942 Phone

Failed upgrade.

You should read above and follow the indicated steps-

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