Our Customer have a solution IP Telephony with CallManager 4.1.3 with configuration Attendant Console. In this morning my Customer have 05 branches and the call function Ok. In the evening our customer have only branch that is associated with service 0800. A First call is receiving normaly, but the second call in the branch go awaiting and the user not perceive that have the second call. This behavior is normal when using the Attendant Console because when we don't have Attendant Console we can configure the IP Phone for to attendant 02 call or more depend of model.
I will go to try the another way. Today in this afternoon our Customer have the only branch Ok. When this user receive this call he get to answer without problem, but, when the second call is did to go wait line and the user don't perceive that there are another call. Understand, now?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...