06-16-2010 02:24 PM - edited 03-15-2019 11:16 PM
Greetings,
I need help with this case below, if someone can help me I appreciate.
Case:
Bob is located in site A and he press ForwardAll to your cellPhone.
Ana is located in site B and make a call to Bob, instead the call goes out for the site A via PSTN to Bob´s Cellphone (because the CfrALL), the call "return" to site B and goes out via PSTN of site B.
Anyone seen this?
Solved! Go to Solution.
06-16-2010 07:05 PM
UCM version 7.0 and later includes a feature called the Local Route Group. This is what you are looking for as it allows you to state that the call should use an off-net path local the the call originator. This is done by attaching a route group to each device pool that contains the off-net gateways/trunks local to the devices in that device pool.
LRG has a long list of uses. In the context of your question, you can assign a CFA CSS that contains route patterns which specify route lists including the LRG. When a call is forwarded the LRG will choose the route group from the call originator's device pool at the time of the call.
06-16-2010 02:39 PM
Is this CUCM or what are you using??? version???
What do you mean by: "the call "return" to site B and goes out via PSTN of site B"
Have you checked that the routing for the CFA CSS is correct and (as I assume this is the behavior you want) routes using site's B route patterns??
From what you mention I believe you have routing issues
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
06-16-2010 07:05 PM
UCM version 7.0 and later includes a feature called the Local Route Group. This is what you are looking for as it allows you to state that the call should use an off-net path local the the call originator. This is done by attaching a route group to each device pool that contains the off-net gateways/trunks local to the devices in that device pool.
LRG has a long list of uses. In the context of your question, you can assign a CFA CSS that contains route patterns which specify route lists including the LRG. When a call is forwarded the LRG will choose the route group from the call originator's device pool at the time of the call.
07-01-2010 08:01 AM
Thankz Jonathan for the info. Was very useful. I will take a test.
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