11-28-2007 04:09 PM - edited 03-15-2019 07:28 AM
Hi, i have a problem downgrading Unity Express from 3.0.1 to 2.3.2 Actually the customer has an Unified Communicator version 4.3(1)sr1 and following the compatibility matrix i will need CUE version 2.3.2 but i receive a NM-CUE with CUE 3.0.1 and it is not compatibility.
Well i think it will be easy to make a downgrade to CUE 2.3.2 , i have downloaded all the archives that i started the boot helper program successfully but when i want to load the package cue-vm.2.3.2.pkg it appears the following error:
Please select from the following
1 Install software
2 Reload module
3 Disk cleanup
(Type '?' at any time for help)
Choice: 1
Package name: cue-vm.2.3.2.pkg
Server url: ftp://192.168.1.64/
Username: anonymous
Password:
Downloading cue-vm.2.3.2.pkg
Bytes downloaded : 137065
Validating package signature ... error
Package signature validation failed for pkg cue-vm.2.3.2.pkg
Unable to install. Please try again
Please select from the following
1 Install software
2 Reload module
3 Disk cleanup
(Type '?' at any time for help)
Please i need a hand with this, only just in case i am using Vista as a FTP server, just in case.
Thanks in advanced ...
Jose
Solved! Go to Solution.
11-28-2007 09:53 PM
could you try running the install software clean command?
software install clean url ftp://X.X.X.X/cue31/cue-vm-k9.nm-aim.X.pkg
The X's are the ip address and the cue pkg name.
Hope that helps.
Thanks,
Craig
11-29-2007 02:32 PM
I don't think that's available. It's basically a clean install. If possible, I'd use the online installer (software install clean...) method. If not, then try using the 3.0 installer image (from the TFTP server). I know it seems backwards, but the problem is that the 2.3 installer probably can't handle the post-3.0 upgraded system.
11-28-2007 09:53 PM
could you try running the install software clean command?
software install clean url ftp://X.X.X.X/cue31/cue-vm-k9.nm-aim.X.pkg
The X's are the ip address and the cue pkg name.
Hope that helps.
Thanks,
Craig
11-28-2007 10:03 PM
Also there is a command from the CUE CLI
software install downgrade
But I think this only works if you have had a previous image installed before an upgrade to 3.x but you might want to try that as well.
Craig
11-29-2007 06:37 AM
Hi Craig, i was looking for the CUE 3.0 release notes and there is no information about if i cab make a downgrade from 3.0.1 to 2.3.2
Do you have information about this, thanks in advanced.
Jose
11-29-2007 02:32 PM
I don't think that's available. It's basically a clean install. If possible, I'd use the online installer (software install clean...) method. If not, then try using the 3.0 installer image (from the TFTP server). I know it seems backwards, but the problem is that the 2.3 installer probably can't handle the post-3.0 upgraded system.
11-29-2007 02:32 PM
I don't think that's available. It's basically a clean install. If possible, I'd use the online installer (software install clean...) method. If not, then try using the 3.0 installer image (from the TFTP server). I know it seems backwards, but the problem is that the 2.3 installer probably can't handle the post-3.0 upgraded system.
11-30-2007 06:36 AM
Yeah! it works with the online clean installer command. Thanks for all your help ...
Jose
11-30-2007 09:54 AM
Glad to hear it.
Thanks
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