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New Member

Download voicemail

Hi All,


kindly let me know, how to download voicemail of a user for a specific time in unity connection.




  • IP Telephony
New Member

You can download the voice

You can download the voice mail messages of a particular user. Go to Cisco PCA -> login-> Unity Web inbox -> select message and save it to your local computer

New Member

I was trying to download

I was trying to download voice messages through Mozilla Thanderbird but unaware how to setup Mail Account in it. Whenever tri, I get error “Configuration could not be verified-is the username or password wrong ? ”


Any further suggestion ?

Cisco Employee

Did you enable IMAP for what

Did you enable IMAP for what you were trying??

PCA will get you the messages for sure.



if this helps, please rate
New Member

Jaime, I have installed

Jaime, I have installed mozilla thunderbird (v 24.5.0) on my system. Now I want to retrieve voice messages from unity connection through mozilla thunderbird for a user who has voicemail account in unity connection. Please let me know the step by step process for the same if possible.




New Member

Hi Abhi, Please check the

Hi Abhi,


Please check the link below, as it has step by step instructions .


Please let me know if this helps

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