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DPA 7630 to 6.1(2) reports registration rejected error db config

Jason Aarons
Level 6
Level 6

DPA 7630 to 6.1(2) reports registration rejected error db config. I have auto registration enabled on subscriber that DA is pointed to.

Worked fine in 4.1(3)

54491 04:15:47 194 W CSSP 11: CallManager connection has gone down

54492 04:15:47 134 W CSSP 14: CallManager connection has gone down

54493 04:15:47 111 W CSSP 12: CallManager connection has gone down

54494 04:15:48 216 W CSSP 5: CallManager connection has gone down

54495 04:15:48 150 W Octel/CM 11: CallManager register reject: Error: DB Config

54496 04:15:49 855 W Octel/CM 14: CallManager register reject: Error: DB Config

54497 04:15:49 190 W Octel/CM 12: CallManager register reject: Error: DB Config

54498 04:15:49 190 W CSSP 25: CallManager connection has gone down

54499 04:15:49 11 W CSSP 1: CallManager connection has gone down

54500 04:15:49 14 W Octel/CM 5: CallManager register reject: Error: DB Config

54501 04:15:49 467 W Octel/CM 1: CallManager register reject: Error: DB Config

54502 04:15:50 210 W CSSP 6: CallManager connection has gone down

3 Replies 3

gogasca
Level 10
Level 10

Which model of Phones in CUCM you have?

DPA version?

allan.thomas
Level 8
Level 8

Just a thought, but have you configure DNS on the CUCM 6.1.2? Previously on CUCM 4.1.3 you may have been using local hosts files to resolve the DPA hostname?

The reason I ask is that the host name is the device name sent to the CallManager with the port number appended to it when the DPA registers its ports with CallManager.

Hope this helps

Allan.

Jason Aarons
Level 6
Level 6

I opened a TAC case. The auto-registration was resolved by changing from 1.3(1)ES6.1 to dpa-main.1.3(1)ES9.tar.