Hi all. I have a customer that started complaining about dropped calls with a CUCM 6.x system. This system has been in place for about 6 months now, and has been working great until yesterday. They tell me that they started experiencing dropped calls. Anyone know the best way to start troubleshooting something like that?
Ok, I looked on the gateway, I dont see any slips. Everything looks good, all 0s on the PRI.
They complain also that some of the dropped calls are across an MPLS circuit, along with more dropped calls on the PRI. There doesnt seem to be anything in particular that is common, except the CUCM and the gateway. The PRI and the MPLS come in via the Gateway, on two separate circuits of course.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...