This morning we had a IPCC script kick off an hour early. Looking at the IPCC the time was correct in the system tray, and looking at Overall IPCC Express Stats in real time, we could see that the time was correct.
The subscriber was off an hour and the check-box for auto adjust for DST was not checked. This caused all phones in the system to be an hour off.
I changed the system time on the sub, and checked the box for DST and reset the phones and they came up with the correct time.
The publisher was on the correct time.
My question is that if the phones and CTI RP were off an hour would this cause the que to notify incoming calls that the business was open or closed?
CCM is 4.2(3) SR1 with only the 4.2(3) DST_Update applied. (Still figuring out why the entire DST patch was not applied.)
We are not doing TOD routing in call manager. I do know that the JRE patch and OS patch needs to be addressed (Still working that) but my issue is that what is the best method to verify the time that the CRS engine is going by to start open/closed scripts? The only obvious thing that I saw was the time off on the sub.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...