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DTMF FROM PSTN TO A SIP TRUNK

I dear im facing a big issue here.

I have a CCME 7.1 running IOS c2900-universalk9-mz.SPA.150-1.M6.bin. This CCME is connected to PSTN using BRI interfaces for outbound and inbound public phone calls. The company also needs to make some calls to a SIP server ( a kind of IVR) over a sip trunk that is beyond the wan VSAT link.

When I make the call using some SCCP and SIP phones registered on the CCME, I can send DTMF to the IVR system but when the call comes from PSTN via BRI the call gets connected but i cant send DTMF to the IVR system.

On the first attempt neither phones (PSTN or internal) were able to call this IVR but  I had to configure software MTP and the internal phones could call the IVR system over WAN VSAT link.

This is the configuration of the CCME. Check also the attachment

sh running-config

Building configuration...

network-clock-participate wic 0

network-clock-participate wic 1

isdn switch-type basic-net3

!

!

trunk group AAA_MOBILE_BRI

hunt-scheme longest-idle

!

voice-card 0

dspfarm

dsp services dspfarm

!

!

voice call send-alert

voice rtp send-recv

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback none

h323

  no telephony-service ccm-compatible

sip

  registrar server

!

voice class codec 2

codec preference 1 g711ulaw

codec preference 2 g711alaw

codec preference 3 g729r8

!

!

voice register global

mode cme

source-address 172.16.X.250 port 5060

timeouts interdigit 4

max-dn 40

max-pool 20

timezone 29

time-format 24

date-format D/M/Y

tftp-path flash:

create profile sync 000342051580142A

!

voice register dn  6

number 255

name 255

label 255

!

!

voice register pool  6

id mac 0000.0000.0005

number 1 dn 6

dtmf-relay rtp-nte

username 255 password 255

codec g711ulaw

!

voice hunt-group 1 sequential

final 3000

list 254,253,252,251,250

pilot 3000

!

!

interface GigabitEthernet0/0

description LINK-TO-SW-AAA-SEDE-01

ip address 172.16.X.250 255.255.255.0

duplex full

speed 1000

h323-gateway voip interface

h323-gateway voip bind srcaddr 172.16.X.250

!

interface BRI0/0/0

no ip address

isdn switch-type basic-net3

isdn point-to-point-setup

isdn incoming-voice voice

isdn static-tei 0

trunk-group AAA_MOBILE_BRI

!

interface BRI0/0/1

no ip address

isdn switch-type basic-net3

isdn point-to-point-setup

isdn incoming-voice voice

isdn static-tei 0

!

interface BRI0/1/0

no ip address

isdn switch-type basic-net3

isdn point-to-point-setup

isdn incoming-voice voice

isdn static-tei 0

!

interface BRI0/1/1

no ip address

isdn switch-type basic-net3

isdn point-to-point-setup

isdn incoming-voice voice

isdn static-tei 0

!

ip route 0.0.0.0 0.0.0.0 172.16.X.254

!

!

voice-port 0/0/0

compand-type a-law

cptone PT

!

voice-port 0/0/1

compand-type a-law

cptone PT

!

voice-port 0/1/0

compand-type a-law

cptone PT

!

voice-port 0/1/1

compand-type a-law

cptone PT

!

!

!

sccp local GigabitEthernet0/0

sccp ccm 172.16.X.250 identifier 1 version 7.0

sccp

!

sccp ccm group 1

associate ccm 1 priority 1

associate profile 1 register MTPAAA

keepalive retries 1

keepalive timeout 10

switchover method immediate

switchback method immediate

!

dspfarm profile 1 mtp 

description MTPAAA

codec g711ulaw

maximum sessions software 100

associate application SCCP

!

dial-peer voice 1 pots

incoming called-number .

direct-inward-dial

!

dial-peer voice 300 voip

description ----- SIPTrunk to OneContact -----

destination-pattern 6...

session protocol sipv2

session target ipv4:A.B.C.19

voice-class codec 2

dtmf-relay rtp-nte sip-notify

no vad

!

telephony-service

sdspfarm units 1

sdspfarm tag 1 MTPAAA

max-ephones 25

max-dn 50

ip source-address 172.16.X.250 port 2000

timeouts interdigit 4

system message AAAA

cnf-file location flash:

cnf-file perphone

user-locale PT

network-locale PT

load 7937 apps37sccp.1-2-1-0.bin

time-zone 29

time-format 24

date-format dd-mm-yy

max-conferences 8 gain -6

call-forward pattern 2..

moh music-on-hold.au

transfer-system full-consult

transfer-pattern 2..

create cnf-files version-stamp Jan 01 2002 00:00:00

!

!

ephone-template  1

softkeys hold  Resume Newcall

softkeys idle  Redial Newcall Dnd Cfwdall Pickup

softkeys alerting  Endcall Callback

softkeys connected  Endcall Hold Trnsfer Park Confrn

softkeys ringing  Answer Dnd

!

!

ephone-dn  1  dual-line

number 200

description YYYY

name YYYY

corlist incoming Class-30

!

!

ephone-dn  2  dual-line

number 201

pickup-group 298

description KKKK

name KKKK

corlist incoming Class-40

!

!

ephone  1

mac-address 6C50.4DDA.5528

ephone-template 1

type 7962

button  1:1 2w2 3w3 4w4

button  5w5

!

!

!

ephone  2

mac-address E8BA.70FA.7387

ephone-template 1

type 7911

button  1:2

20 Replies 20

Dear Adam and Carlo,

I have found the problem, the provider is not sending the DTMFs, I have tried another provider and everything was ok.

So now Im trying to see it with them.

Many thanks for your help.

Com as melhores saudações

--

Zacarias Nhancune-Netwoking Engineer-CCNP,CCNA,CCNA Voice -11183622

Hi dear,

I have another issue. Please help:

Im running a CUCM Business Edition 6.1 (2) and after a hard reset it say:

/common contains a file system with errors, check forced

/common Inodes that were part of a corrupted orphan link list found.

/common: UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY (i.e. without -a or -p options)

/grub: clean, 26/66520 files, 16820/265072 blocks

/partB: clean, 11/3515680 files, 118535/7018396 blocks

      • An error occured during the file system check.

      • Dropping you to a shell; the system will reboot

      • when you leave the shell.

Give root password for maintenance

(or type Control-D to continue):

Com as melhores saudações

--

Zacarias Nhancune-Netwoking Engineer-CCNP,CCNA,CCNA Voice -11183622

Hi Adam,

Check the attachment please.

Com as melhores saudações

--

Zacarias Nhancune-Netwoking Engineer-CCNP,CCNA,CCNA Voice -11183622

Hi.

Did you try to set g711ulaw codec to your DP 300?

Can you also attach a trace of a call from an IP phone?

Thanks

Regards

Carlo

Please rate all helpful posts "The more you help the more you learn"

I did but didn’t work.

Com as melhores saudações

--

Zacarias Nhancune-Netwoking Engineer-CCNP,CCNA,CCNA Voice -11183622

Hi dear,

I have another issue. Please help:

Im running a CUCM Business Edition 6.1 (2) and after a hard reset it say:

/common contains a file system with errors, check forced

/common Inodes that were part of a corrupted orphan link list found.

/common: UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY (i.e. without -a or -p options)

/grub: clean, 26/66520 files, 16820/265072 blocks

/partB: clean, 11/3515680 files, 118535/7018396 blocks

      • An error occured during the file system check.

      • Dropping you to a shell; the system will reboot

      • when you leave the shell.

Give root password for maintenance

(or type Control-D to continue):

Com as melhores saudações

--

Zacarias Nhancune-Netwoking Engineer-CCNP,CCNA,CCNA Voice -11183622