When users call out to an IVR number, they are asked to enter a selection, once entered and confirmed with #, the IVR responds by saying that it did not receive an entry.
So the4 DTMF tones are not being received by the called party.
I have tested internal calls, Ip phone - IP phone and do not here any tones coming through on the called ip phone.
On the gateway (Cisco 5850), calls to the IVR number in question, match a pots dial-peer, for which you cannot manually configure DTMF. What worries me is that internally DTMF is not working either, so not sure if this is a problem on the ccm or not. On pots dial-peers DTMF is meant to be configured by default? On CCM 4.1, I cannot see anywhere where I can configure DTMF either.
Any assistance in this regard will be greatly appreciated.
Re: DTMF Issues CCM 4.1 and h323 cisco 5850 gateway
indeed you cannot configure it in POTS dial peers but you should have it configured on the VOIP dial peer if you want to use DTMFs, about CUCM the only way to find out would be gathering and reviewing a CUCM detailed trace
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...