The problem is you have the older VCM voice compression modules rather than the HCM High Density compression modules. Only the HCM's support the h245 dtmf relay command , it's something to do with DSP horsepower. The VCM can only do cisco-rtp.
Please upgrade to ISR, we dont support that anymore.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...