Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

dual line in cisco call manager 4.1

Hi everybody,

How can i configure the dual line for one extension in call manager 4.1, i  need to be able to receive two call in the same extension.

Best regards

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: dual line in cisco call manager 4.1

Hi Faycal,

If you go the phone in question via ccmadmin and check the DN config

page down towards the bottom of the page there is a setting;

Multiple Call / Call Waiting Settings

Maximum Number of Calls = (set to 4)

Busy Trigger = (set to 2)

Set these to 4 & 2 respectively and you will be able to receive 2 calls

on this number

Cheers!

Rob

1 REPLY
Hall of Fame Super Red

Re: dual line in cisco call manager 4.1

Hi Faycal,

If you go the phone in question via ccmadmin and check the DN config

page down towards the bottom of the page there is a setting;

Multiple Call / Call Waiting Settings

Maximum Number of Calls = (set to 4)

Busy Trigger = (set to 2)

Set these to 4 & 2 respectively and you will be able to receive 2 calls

on this number

Cheers!

Rob

364
Views
0
Helpful
1
Replies
CreatePlease login to create content