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Duplicate CDR records

When running individual reports with the detail option I will occasionally get duplicate call records. The records will have the exact details of the call, ie time and date, hhmmss, number dialed ect. If I run a detail report on the gateway the call utilized there is only a single call record. This is very sporadic and only appears a few times daily.

Any suggestions on where to begin looking for the issue?

2 REPLIES
Anonymous
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Re: Duplicate CDR records

Anonymous
N/A

Re: Duplicate CDR records

did u happen to get this fixed. we are having the same problem and its messing up billing

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