During voice-mail recording, initial portion of the message gets cut off
I have a customer on Unity Express 8.0.1 .
Their users are experiencing VM issue . During voice-mail recording, initial portion of the message doesn't get recorded, only the end part gets recorded.
I found that there a bug CSCtg87604 for that issue :
While using 8.0.1, VM messages are not recorded 10% of the time. Symptom: During voice-mail recording, initial portion of the message (initial 8-10 seconds) doesn't get recorded. Sometimes the complete message doesn't get recorded.
Conditions: Happens randomly with CUE 8.0.1.
Status Fixed (Verified)
3 - moderate
Last Modified In Last month
Product Cisco Unity Express
1st Found-In 8.0(0.1)
My question is the customer had this version since last year and why did it just start happening all of a sudden .
Also it says Fixed-in is "Pending" So does that mean we can't do anything about it untill they come out with new version ?
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