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dx650 doesn't start up

When I plug the power into the phone, the display remains dark. Only the yellow LED next to the camera lights up. The same happens when I plug in PoE.

What should I do?

1 REPLY

I'd take a packet capture and

I'd take a packet capture and see if it's generating any traffic at all when it tries to boot up.  You could also try the factory reset process.

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