Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Dynamic announcement in IPCC Enterprise 6.0

Hi all,

We are running IPCC Enterprise 6.0, the client requirement is that the agents should be able to insert the announcements in the script as and when required without touching the IPCC servers (ICM, QM?)

Does IPCC have a feature wherein agent can place a wave file in a particular folder and script should play the same?

Also once the wave file is deleted from the location it should automatically be excluded from the script.

Regards

Atul.

1 REPLY
Silver

Re: Dynamic announcement in IPCC Enterprise 6.0

259
Views
0
Helpful
1
Replies
CreatePlease login to create content