I wonder if anyone has an answer or some insight into this
I have a CUCM 7.1 integrated with AD LDAP.
For various reasons, the numbers in LDAP are the full e.164 numbers
When I run the Attendant Console against the Directory, all of the phones are unknown status because the actual phone extensions themselves are the last 4 digits of the full e.164 LDAP number
The directory works fine on the phone(for dialing people) due to application dial rules that I implemented but Attendant Console does not seem to want to give line state.
I have tried to manually create a corporate directory file to play with the extension numbers to see what will work but it looks like there is a fundamental disconnect due to the full e.164 number. I can not get any phone to come into a known state using 4 digit, +10 or +11 digits
Has anyone got any sort of answer of how to get around this issue and still get AC to work and to reflect line state ?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...