E.164 number on phone display

[anis_cisco]

hello all,

I have cucm 7.1 cluster with an h.323 gateway.

I am having a problem with e.164 number.

When im getting international call, i can see the full e.164 number in my debugs, but i am not able to see full e.164 on ip phone. on ip phone its displaying number but without "+"

Please have alook on below debug isdn q931:

***********************************************************************

Channel ID i = 0xA98381

                Exclusive, Channel 1

        Display i = 'HQ1'

        Calling Party Number i = 0x0081, '+179236547890'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0xA1, '9271043004'

                Plan:ISDN, Type:National

Jan 13 09:57:36.786: ISDN Se0/1/0:23 Q931: Received SETUP  callref = 0x809A callID = 0x0016 switch = primary-ni interface = User

Jan 13 09:57:36.806: ISDN Se0/1/0:23 Q931: TX -> CALL_PROC pd = 8  callref = 0x809A

***********************************************************************

on ip phone im getting 179236547890.

I tried the same test with MGCP GW & CME Router & its working fine there .. but its not working on H.323 GW.

Can any body tell me wats the issue ?

Regards,

[Gajanan Pande]

What is the IP Phone model ? Is this issue specific to any perticular phone model or all models ?

GP.

[Gajanan Pande]

& also post the phone firmware version.

GP.

[anis_cisco]

Phones model are 7961 & phone firmware version is SCCP41.8-4-1S

Gajan thanks for your reply

I dont think so its phone model or firmware version issue, because i just did the test by defining + in Incoming Calling Party International Number  Prefix under Gateway option in CUCM & its displaying complete e.164 on phones display.

If its in debug isdn q931 then it should display on phone as well. Im confuse why its not displaying by default ?

Regarrds

[Chris Deren]

is the GW in CUCM defined with "All" significant digitis?

Are you performing any translations either on the GW or CUCM?

My recommendation would be to look at CUCM SDI trace logs to see what CUCM is seeing.

HTH,

Chris

[anis_cisco]

Hi Chris,

Yes im doing translation on GW.

I have defined one translation rule for incoming call which is defined under voice-port.

voice transation-rule 1

rule 1 /.*\(....\)/ /\1/

voice translation-profile 1

translate called 1

voice-port 0/1/0:23

translation-profile incoming 1

dial-peer voice 1 pots

incoming called-number .

direct-inward-dial

!

dial-peer voice 2 voip

destination-pattern ^7...$

voice-class codec 1

voice-class h323 1

session target ipv4:142.100.64.12

dtmf-relay h245-alphanumeric

!

dial-peer voice 3 voip

preference 1

destination-pattern ^7...$

voice-class codec 1

voice-class h323 1

session target ipv4:142.100.64.11

dtmf-relay h245-alphanumeric

On GW i have confgured signifact digit 4

Regards,

Anis

[acampbell]

My input was a mistake

Sorry

[anis_cisco]

Hello acampbell,

If i remove translation-profile from voice-port 0/1/0:23, then how my incoming call will work ?

I tried by removing translation-profile from voice-port & i defined it under dial-peer voice 1 .. still its the same situation

Regards,

Anis

[anis_cisco]

Hello Chris,

Can you tell me how to get the SDI trace logs of CUCM ?

Regards

[Chris Deren]

Use Real Time Monitor Tool to collect the CallManager service logs, it will gather SDI and SDL logs, look at the SDI.  There are some good guides on how to use RTMT on CCO for your specific version.

HTH, please rate all useful posts!

Chris

[Jonathan Schulenberg]

I'm pretty sure that the ISDN Q.931 standard does not support the plus character. IMO it's a defect that this is working with MGCP; neither the router or CCM stack should be adding that into the SETUP IE.

The easiest solution would to be use SIP dial-peers instead of H.323. Baring that you could just re-add the prefix at ingress on CUCM.