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New Member

E1 call setup fail

Hello I am configuring a new gateway with an e1 pri to the pstn. And when I try to make a new call i received the following error:

"ZAVGW001#

*Aug 31 11:38:19.079: ISDN Se0/0/1:15 Q931: TX -> SETUP pd = 8 callref = 0x0001

Sending Complete

Bearer Capability i = 0x8090A2

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA9839F

Exclusive, Channel 31

Calling Party Number i = 0x0181, '153'

Plan:ISDN, Type:Unknown

Called Party Number i = 0x80, '944056536'

Plan:Unknown, Type:Unknown

*Aug 31 11:38:19.143: ISDN Se0/0/1:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8001

Cause i = 0x82E404 - Invalid information element contents"

The call flow is "cp7941" --> "ccm5.1" --> 2821 gw E1 backhaul --> pstn

6 REPLIES
Silver

Re: E1 call setup fail

Did you try to transform "calling party number" from '153' to 9 digit number? You can do this by using external phone number mask or prefix digits on gateway configuration.

--

regards,

pk

New Member

Re: E1 call setup fail

Hello, yes I did try it.

Thanks for your help

New Member

Re: E1 call setup fail

Hello this is the output of a bad outgoing call and of a good incoming call

ZAVGW001#

*Sep 4 15:11:47.847: ISDN Se0/0/1:15 Q931: TX -> SETUP pd = 8 callref = 0x0001

Sending Complete

Bearer Capability i = 0x8090A2

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA9839F

Exclusive, Channel 31

Calling Party Number i = 0x0181, '976749399'

Plan:ISDN, Type:Unknown

Called Party Number i = 0x80, '944056536'

Plan:Unknown, Type:Unknown

*Sep 4 15:11:47.899: ISDN Se0/0/1:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8001

Cause i = 0x82E404 - Invalid information element contents

ZAVGW001#

ZAVGW001#

ZAVGW001#

*Sep 4 15:12:15.995: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8 callref = 0x0007

Sending Complete

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA18387

Preferred, Channel 7

Calling Party Number i = 0x0183, '647807006'

Plan:ISDN, Type:Unknown

Called Party Number i = 0xA1, '976749399'

Plan:ISDN, Type:National

*Sep 4 15:12:16.011: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8007

Channel ID i = 0xA98387

Exclusive, Channel 7

*Sep 4 15:12:16.015: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8 callref = 0x8007

Progress Ind i = 0x8088 - In-band info or appropriate now available

*Sep 4 15:12:17.407: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x0007

Cause i = 0x8090 - Normal call clearing

*Sep 4 15:12:17.423: ISDN Se0/0/1:15 Q931: TX -> RELEASE pd = 8 callref = 0x8007

*Sep 4 15:12:17.447: ISDN Se0/0/1:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x0007

ZAVGW001#

Thanks for your help

New Member

Re: E1 call setup fail

hello again. may it be the pcm type?

Hall of Fame Super Gold

Re: E1 call setup fail

It coulbe that telco wants type/plan ISDN/national. Are you using h.323 or MGCP, try setting that.

New Member

Re: E1 call setup fail

Thanks for your help it was the pcm type

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