We are experiencing unstable call connection in our gateway. We have E1 link (DID/ DOD) with 30 channels (17 Incoming & 13 Outgoing).
During the day will experience (4 to 5 times) call drop out, and once we check the gateway, show voice port summary (below is the output).
We need to SHUT and NO SHUT the channel-group interface to change the state to IDLE otherwise no incoming or outgoing calls.
********** Show version **************
BM28VG#sh ver Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(22)T1, RELEASE SOFTWARE (fc5) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2009 by Cisco Systems, Inc. Compiled Thu 26-Feb-09 19:47 by prod_rel_team
ROM: System Bootstrap, Version 12.4(1r) [hqluong 1r], RELEASE SOFTWARE (fc1)
BM28VG uptime is 1 hour, 35 minutes System returned to ROM by reload at 13:49:32 GMT Sat Feb 6 2010 System restarted at 13:51:13 GMT Sat Feb 6 2010 System image file is "flash:c2800nm-advipservicesk9-mz.124-22.T1.bin"
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html you require further assistance please contact us by sending email to firstname.lastname@example.org. 2821 (revision 53.50) with 245760K/16384K bytes of memory. Processor board ID FCZ104372H4 2 Gigabit Ethernet interfaces 1 Channelized/Clear E1/PRI port 1 Virtual Private Network (VPN) Module 8 Voice FXO interfaces DRAM configuration is 64 bits wide with parity enabled. 239K bytes of non-volatile configuration memory. 62720K bytes of ATA CompactFlash (Read/Write)
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