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E1 resets

carlosjlopez
Level 1
Level 1

I have a E1 on a 3825 router IOS 12.4(2)T, conected to a alcatel PBX.

The problem is that in every call trough this E1, hangs after 2 minutes (more less)of conversation

after debugaing, I saw that the E1 reset every x minutes

This is the debug log:

Dec 14 16:47:44.219: %CONTROLLER-5-UPDOWN: Controller E1 0/0/0, changed state to down (10 SES)

Dec 14 16:47:44.219: ISDN Se0/0/0:15 EVENT: isdn_pri_t1_state_change: setting State to 0

Dec 14 16:47:44.219: ISDN Se0/0/0:15 EVENT: CCPRI_Go: received MNL_RESET_REQ

Dec 14 16:47:44.219: ISDN Se0/0/0:15 EVENT: service_queue_from_physical_layer: Recvd L1 prim ISDN_PH_DEACT_IND state is IF_ACTIVE

Dec 14 16:47:44.219: ISDN Se0/0/0:15 EVENT: isdn_pri_t1_state_change: setting State to 0

Dec 14 16:47:44.219: ISDN Se0/0/0:15 EVENT: service_queue_from_physical_layer: Recvd L1 prim ISDN_PH_DEACT_IND state is IF_DOWN

Dec 14 16:47:44.219: ISDN Se0/0/0:15 EVENT: CCPRI_Go: received MNL_RESET_REQ

Dec 14 16:47:44.219: ISDN Se0/0/0:15 EVENT: CCPRI_Go: received MNL_RESET_REQ

Dec 14 16:47:44.219: %ISDN-6-LAYER2DOWN: Layer 2 for Interface Se0/0/0:15, TEI 0 changed to do

Dec 14 16:47:44.243: ISDN Se0/0/0:15 EVENT: CCPRI_Go: received NL_REL_IN

mrsalocis110#

Dec 14 16:47:46.219: %LINK-3-UPDOWN: Interface Serial0/0/0:15, changed state to down

mrsalocis110#

mrsalocis110#

Dec 14 16:47:46.219: ISDN Se0/0/0:15 EVENT: isdn_sw_cstate: State = 0, Old State = 4

Dec 14 16:47:49.219: ISDN Se0/0/0:15 SERROR: Pri_Activate_L2: BAD states = 0, 0; IDBS_UP 4

mrsalocis110#

mrsalocis110#

mrsalocis110#

mrsalocis110#

mrsalocis110#

Dec 14 16:48:12.130: ISDN Se0/1/0:15 EVENT: trigger_calling_called_debug: callref 0xA8, outgoing FALSE

Dec 14 16:48:26.218: %CONTROLLER-5-UPDOWN: Controller E1 0/0/0, changed state to up

Dec 14 16:48:26.218: ISDN Se0/0/0:15 EVENT: isdn_pri_t1_state_change: setting State to 4

Dec 14 16:48:26.218: ISDN Se0/0/0:15 EVENT: service_queue_from_physical_layer: Recvd L1 prim ISDN_PH_ACT_IND state is IF_DOWN

Dec 14 16:48:26.218: ISDN Se0/0/0:15 EVENT: isdn_pri_t1_state_change: setting State to 4

Dec 14 16:48:26.218: ISDN Se0/0/0:15 EVENT: service_queue_from_physical_layer: Recvd L1 prim ISDN_PH_ACT_IND state is IF_ACTIVE

Dec 14 16:48:26.218: ISDN Se0/0/0:15 SERROR: service_queue_from_physical_layer: got ISDN_PH_ACT_IND on an active interface?

Dec 14 16:48:27.026: %ISDN-6-LAYER2UP: Layer 2 for Interface Se0/0/0:15, TEI 0 changed to up

Dec 14 16:48:28.218: %LINK-3-UPDOWN: Interface Serial0/0/0:15, changed state to up

mrsalocis110#

Dec 14 16:48:28.218: ISDN Se0/0/0:15 EVENT: isdn_sw_cstate: State = 4, Old State = 0

any ideas?

thanks in advance

3 Replies 3

thisisshanky
Level 11
Level 11

Have you let the telco test these circuits ?

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

The telco company says that they can?t do anything and that they can?t change any parameter.

here is my parameters on the router:

(the router is controlled by a Call Manager 4.1)

controller E1 0/0/0

clock source internal

pri-group timeslots 1-31 service mgcp

interface Serial0/0/0:15

no ip address

isdn switch-type primary-net5

isdn protocol-emulate network

isdn incoming-voice voice

isdn bind-l3 ccm-manager

no cdp enable

Why internal clock? Let the circuit drive the clock (I understand you have a circuit). Then check show controller.

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