Editing IP Phone lists

[Carl.Mayne-Wheeler]

Morning all

,

Is it possible to disable the Missed, Placed, Received Calls on Cisco Phones whilst at the same time keeping the Corporate Directory? I cannot see anything on CCO to help out on this.

Many thanks..

[Muthurani Lavanya Paneerselvam]

Hi

Based on the documents i referred, there is no way to disable the call history information like missed calls, received calls details on the IP Phone.

Thanks

[Aaron Harrison]

Hi

You can't hide them as such, but I have used this technique to keep them empty before:

1) Set up an XML file with the following contents on a web server :

2) Point the phone's Idle URL at the file above, and set the idle timer to 30 seconds or something

3) Every 30 seconds, the phone will pull the above file, which tells it to clear the call history menus.

Regards

Aaron

Please rate helpful posts...

[Carl.Mayne-Wheeler]

Hello Aaron and thanks for that.

Is this where the url goes on the phone page?

External Data Locations Information (Leave blank to use default)

Information
Directory
Messages
Services
Authentication Server
Proxy Server
Idle
Idle Timer (seconds)

[Aaron Harrison]

Hi Carl

Yep, that's the place.

Regards

Aaron

[Carl.Mayne-Wheeler]

Hello Aaron,

finally got a web server up and working. OK this does do the trick however the phone keeps on displaying Services. You can click on exit, but its not on the home screen as it should be.

Any ideas?

Thanks again...

Carl

[Carl.Mayne-Wheeler]

Aaron,

got this working! took out

This all works great many thanks!