My client needs feature like this, When user stays in normal phone (7945) he should able to get calls only internal, But when user logs to EM he needs to get calls to External + internal. How can I assign CSS to EM profile ?
Myself and a colleague of mine have achieved such a requirement from a client although it is an administration nightmare.
What you can do is this, by the user's device profile, line settings, under "phone unregistered internal", you will need to code in the actual device's auto-registration directory number or which ever number you have configured onto the phone and allocate it with the necessary calling search space, example: IBM_Internal. Remember not to tick the voicemail check box as that will take priority as to where to route a call when your users are not logged in their phones.
Reason this could be a admin nightmare is if a user then gets given another phone is you need to remember to go change that number which a users calls will be routed to every time you give them a new device.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...