EMCC different firmware and locale what will be the behaviour
We have deployed EMCC, one cluster is in Americas (Canada) and the other in Europe (Netherlands), we have encountered a problem with the locale and firmware.
Both clusters set the User Locale to EN, but network locale is Canada (EN) and Netherlands (NL).
So here is the scenario:
When a Netherlands user logins in the Canada cluster, the phone search for the NL network locale. Sometimes it fail since it goes to the TFTP in Netherlands to grab it.
When a Canada user logins in the Netherlands cluster, the phone logins without problem (I guess because both cluster has by default EN network and user locales installed) but when it logoff, the phones tries to upgrade the firmware to 9-2-1 (the one using in Canada) but if fails since in the Netherlands cluster I don't have that version, after that EM local works OK, but using EMCC drop error msg Login Unavailable (37).
Also in the Canada cluster I have users with FR user locale, but I haven't tested the EMCC on them, my guess it that will have the same issue.
So I just need to confirm what are the recommended practices when using EMCC with different Locale and firmware, do I have to match it?
Re: EMCC different firmware and locale what will be the behaviou
I've only deployed EMCC once. It was between three clusters on the 8.0(2) version. I had the benefit of consistent CUCM versions and phone firmware. As such, I didn't experience this issue.
As I understand it EMCC uses the EMCC Phone templates as proxies. The EMCC phone is actually registered to the remote cluster at the end of the day and it makes sense that the phone firmware version embedded in the phones TFTP configuration will come across as a result.
I suggest you upgrade the Netherlands cluster's firmware to 9-2-1. If that isn't possible, install the firmware for 9-2-1 and then swap back the device defaults to 9-1-1SR1 and only upgrade the phones used by EMCC to 9-2-1 (I.E. set phone load to 9-2-1 on phone configuration page in CUCM).
Please help us make the communities better. Rate helpful posts!
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...