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Silver

Emergency barge in

Hi,

I have an requirement to break in on a phone conversation in case of en emergency.

Cisco CM can't do that unless with shared lines which is not an option (to many lines)

Is there any other product that can do this? Attendant console maybe?

thanks,

JH

2 REPLIES
Cisco Employee

Re: Emergency barge in

No, AC or CUxAC cannot do this either.

That is something the Contact Center software can do but I'm not aware of a standalone app for just that.


HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Silver

Re: Emergency barge in

Thanks Java.

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