Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Enabling HTTP in cisco unity for management

Hi,

I need to enable http in cisco unity in order the smartcare appliance works properly (that's what smartcare people told me) is it possible to enable http in unity? if so, can anybody send me a guide to do this? please

Thank you in advance for your help

  • IP Telephony
2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Enabling HTTP in cisco unity for management

I don't quite follow what you need to do.  Unity Web SA is actually HTTP by default unless you install the appropriate certificate.  The same is true for PCA.  Can you provide a clarification on what it is you need to do?

Re: Enabling HTTP in cisco unity for management

During installation, you do have to associate a user to the various services.  For Unity SA, you should typically associate the UnityAdmin account for administration.  However, by default UnityInstall is associated to the administration page.  This is the same wizard where you associate Unity service accounts for directory services, message store services, etc.  If you did not change any defaults then your install account should have access (and assuming you used recommended naming strucuture), HTTP access to SA should be available via:

http:///websa

You will need to login with the appropriate service account, domain, and password.

If you want SSL, then you do need to specifically enable it and generate and or obtain an SSL cert via a CA.  This is well documented in the installation guide and on the UnityInstall desktop upon login.

You can't really skip the service association part of the installation.  However, there is a tool to rerun it from Unity Tools depot.  You generally don't need to use this though under normal operations.

For Cisco PCA, it is accessed via HTTP at http:///ciscopca.

That should be of help.  If not, let me know.  If you've installed Unity and have no access to SA then there are a few troubleshooting steps to work thru before moving towards the thought of something going wrong during the install process.

3 REPLIES

Re: Enabling HTTP in cisco unity for management

I don't quite follow what you need to do.  Unity Web SA is actually HTTP by default unless you install the appropriate certificate.  The same is true for PCA.  Can you provide a clarification on what it is you need to do?

New Member

Re: Enabling HTTP in cisco unity for management

What I needed to do is to have acces to the unity through either HTTP or HTTPS and I thought I had to do something to enable the access by this way.

thank you for your help

Re: Enabling HTTP in cisco unity for management

During installation, you do have to associate a user to the various services.  For Unity SA, you should typically associate the UnityAdmin account for administration.  However, by default UnityInstall is associated to the administration page.  This is the same wizard where you associate Unity service accounts for directory services, message store services, etc.  If you did not change any defaults then your install account should have access (and assuming you used recommended naming strucuture), HTTP access to SA should be available via:

http:///websa

You will need to login with the appropriate service account, domain, and password.

If you want SSL, then you do need to specifically enable it and generate and or obtain an SSL cert via a CA.  This is well documented in the installation guide and on the UnityInstall desktop upon login.

You can't really skip the service association part of the installation.  However, there is a tool to rerun it from Unity Tools depot.  You generally don't need to use this though under normal operations.

For Cisco PCA, it is accessed via HTTP at http:///ciscopca.

That should be of help.  If not, let me know.  If you've installed Unity and have no access to SA then there are a few troubleshooting steps to work thru before moving towards the thought of something going wrong during the install process.

487
Views
0
Helpful
3
Replies
This widget could not be displayed.